The benefit of learning together with your friend is that you keep each other accountable and have meaningful discussions about what you're learning.

Courtlyn
Promotion and Events SpecialistAddress challenges in healthcare, the Cleveland Clinic way
Download BrochureTBD
6 weeks, online
4-6 hours per week
Our participants tell us that taking this program together with their colleagues helps to share common language and accelerate impact.
We hope you find the same. Special pricing is available for groups.
The benefit of learning together with your friend is that you keep each other accountable and have meaningful discussions about what you're learning.
Courtlyn
Promotion and Events SpecialistThe cost of lapses in patient safety is high: Treating patients who were harmed during their care accounts for nearly 13% of health spending in developed countries, or US$606 billion annually.
Over the next five years, 80% of health systems are planning to invest in technologies such as digital health, AI, machine learning and tools to support clinical staff and caregivers.
Leaders in healthcare are called to develop solutions that drive quality of care and continuous improvement in increasingly complex scenarios. The Accelerating and Sustaining Safety and Quality in Healthcare course from Cleveland Clinic is designed to help you do just that.
This six-week online course gives participants the opportunity to learn the principles and applications of the Cleveland Clinic Improvement Model (CCIM), a tried-and-true framework that lets you answer pressing questions such as:
How do you align organizational priorities with high-quality healthcare outcomes?
Before you address a problem, can you identify the right problem-solving approach?
How do you lead entire teams through high-reliability principles to achieve care delivery and operational goals?
There are many quality improvement tools for healthcare, but which is your best bet?
This course will prepare you to solve the most complex healthcare problems, using methods that have delivered results at Cleveland Clinic.
Cleveland Clinic is ranked as one of the nation’s top hospitals by
U.S. News & World Report (2021-2022)
Upon completion of this course, you will be able to:
Practical activities to apply the CCIM to your healthcare organization
Firsthand insights from more than 10 leading caregivers
A live session with Cleveland Clinic’s executive director for clinical transformation
Case studies from Cleveland Clinic with solutions to complex healthcare challenges
The first-ever online course from a renowned, research-focused institution and the world’s first integrated international health system
A learning experience enriched with interactive try-it activities, quizzes and playbook activities
Learn to align quality initiatives with your organization's priorities. Explore how to develop SMART goals, and define a path to achieving them.
Understand the five general principles of high-reliability organizations (HROs) and how they contribute to reaching your organization’s care and operations goals.
Examine the relationship between the four pillars of the CCIM, and learn how caregivers at varying leadership levels can apply them in their daily work.
Learn to develop well-formed problem and goal statements, and evaluate different approaches for engaging caregivers at all levels in organizational problem-solving.
Become familiar with diagnostic methodologies for quality improvement, and learn to identify a mitigation strategy based on your findings.
Explore applications of the CCIM in clinical and nonclinical settings, and discover how an interdisciplinary team can accelerate improvement.
Learn to align quality initiatives with your organization's priorities. Explore how to develop SMART goals, and define a path to achieving them.
Learn to develop well-formed problem and goal statements, and evaluate different approaches for engaging caregivers at all levels in organizational problem-solving.
Understand the five general principles of high-reliability organizations (HROs) and how they contribute to reaching your organization’s care and operations goals.
Become familiar with diagnostic methodologies for quality improvement, and learn to identify a mitigation strategy based on your findings.
Examine the relationship between the four pillars of the CCIM, and learn how caregivers at varying leadership levels can apply them in their daily work.
Explore applications of the CCIM in clinical and nonclinical settings, and discover how an interdisciplinary team can accelerate improvement.
For further details on the course modules, please download the brochure.
Download BrochureIn each module, you’ll complete activities in a playbook that allow you to apply the specific concepts, knowledge and skills to your organization, facility or healthcare setting. Playbook activity examples include:
In the final module, Cleveland Clinic faculty will present three case studies conducted by clinic caregivers and share outcomes and lessons learned.
Highlights the development of the Cleveland Clinic Opioid Stewardship Program
Examines Cleveland Clinic’s systematic approach for reducing the rates of this challenging condition
Explores how caregivers apply a problem-solving approach to ensure they obtain accurate data and improve the patient experience
Upon successful completion of the Accelerating and Sustaining Safety and Quality in Healthcare course, participants will receive a verified digital certificate of completion from Cleveland Clinic. This is a training course, and it is not eligible for academic credit.